General Service Description
Lanserhof at The Arts Club is an exclusive health and wellness centre located in the heart of London. On our website lhtac.com, we provide information about our medical and therapeutic services, memberships, and booking options.
Contact
Lanserhof at The Arts Club
Email: reception@lhtac.com
Website: https://lhtac.com
Use of Our Online Services
Our website offers you:
- Insights into our health centre and philosophy
- Overview of treatments and programmes
- Information about membership options
- Booking tools and contact options
The website is clearly structured, featuring a main navigation menu and additional information in the footer area.
Accessibility Requirements
This accessibility information refers to our website at
https://lhtac.com.
The legal basis for digital accessibility is the German Accessibility Reinforcement Act (BFSG) and its corresponding regulation (BFSGV). These reference the harmonised European Standard EN 301 549 (version 3.2.1), which is aligned with the Web Content Accessibility Guidelines (WCAG) 2.1, levels A and AA.
Degree of Compliance
Status: Under review
We are currently undergoing a comprehensive accessibility audit to evaluate the level of WCAG 2.1 AA compliance.
The audit is expected to be completed by August 2025. Once results are available, we will:
- Provide a detailed summary of the compliance status
- Define all necessary improvement measures
- Publish a concrete implementation roadmap including timeframes
Status of the Audit
The review includes all relevant accessibility criteria and is conducted by independent experts.
Once the audit results are available, this information will be updated to include:
- The actual compliance status
- A transparent listing of identified barriers
- Binding deadlines for necessary corrections
We take our responsibility for digital accessibility seriously and will implement all measures promptly.
Date and Method
This accessibility information was created on 25 June 2025.
A professional accessibility audit is currently underway and is expected to be completed by August 2025. This information will be updated upon finalisation of the audit results.
Feedback and Accessibility Contact
Your feedback is important to us. If you encounter any barriers or have questions regarding accessibility, please contact us:
Email: marketing@lanserhof.com
We will respond within 5 working days and assist you further.
Enforcement Procedure
If you are not satisfied with our response, you may contact the following authority:
Conciliation Board under the German Disability Equality Act
Phone: 030 18 527-2805
Email: info@schlichtungsstelle-bgg.de
Website: www.schlichtungsstelle-bgg.de
The conciliation board will inform you about the procedure and next steps.